Terms & Conditions

Welcome to Sylviaedie. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using any of our services. These terms apply to all visitors, users, and customers of sylviaedie.com.

1. General Information

This website is operated by Sylviaedie, a brand specializing in high-quality tablecloths and home textile products. Throughout the site, the terms “we,” “us,” and “our” refer to Sylviaedie. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms, including additional policies referenced herein or available by hyperlink.

2. Use of the Website

By accessing this website, you confirm that you are at least 18 years old or have obtained parental consent to use this site. You agree not to use our website for any illegal or unauthorized purposes and not to violate any applicable laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time. Any unauthorized use of this website, including misuse of content or data scraping, may result in legal action.

3. Products and Orders

All our products are designed, photographed, and presented with the utmost care. However, colors and textures may vary slightly depending on your device display settings. By placing an order, you agree that all information provided — including your address, email, and payment details — is accurate and complete.

We reserve the right to limit the quantities of any products offered and to discontinue items at any time without prior notice. Prices are subject to change, but such modifications will not affect confirmed orders.

4. Pricing and Payment

All prices displayed on our website are shown in euros (€) and include VAT where applicable. We accept major payment methods securely processed by our trusted partners. Payment must be completed at the time of purchase. Orders will not be processed until payment is successfully received.

In the event of a pricing error or system malfunction, Sylviaedie reserves the right to cancel any affected orders and issue a full refund.

5. Shipping and Delivery

We aim to deliver all orders promptly. Shipping times vary based on your location and selected delivery method. Once your order has been dispatched, you will receive a confirmation email with tracking information.

Sylviaedie is not responsible for delays caused by customs procedures, postal service disruptions, or circumstances beyond our control. Please ensure your shipping address is correct before checkout; incorrect addresses may result in additional charges or delays.

6. Returns and Refunds

Customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 14 days of delivery. Returned items must be unused, in their original packaging, and in resellable condition.

Refunds will be processed once the returned goods have been inspected. Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the product is defective or incorrect.

7. Intellectual Property

All content on this website — including images, designs, text, graphics, logos, and layout — is the intellectual property of Sylviaedie and protected under international copyright and trademark laws.

You may not reproduce, distribute, or modify any material from this website without our prior written consent. Unauthorized use of any part of this site may lead to legal action.

8. Limitation of Liability

Sylviaedie shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill.

While we strive to provide accurate information, we do not warrant that our website content will always be error-free, up-to-date, or uninterrupted. You agree that your use of the website and its materials is at your sole risk.

9. Privacy and Data Protection

Your privacy is important to us. The collection and use of personal data are governed by our separate Privacy Policy, which details how we manage, store, and protect your information.

By using our website and placing orders, you consent to our data practices as outlined in that policy.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of France, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in France.

11. Contact Information

For questions about these Terms & Conditions, please contact us at supportnow@sylviaedie.com. Our team is dedicated to ensuring a transparent, trustworthy, and secure shopping experience.

Thank you for choosing Sylviaedie. By shopping with us, you join a community that values quality, creativity, and integrity — helping turn everyday dining into an elegant, memorable experience.